Business Texting Solutions

Building Community & Customer Engagement with Text Messaging

What’s the first thing you did this morning? If you’re like most people, the answer is “looked at my phone.” In today’s oversaturated media and marketing environment, it’s important to reach people where they spend their time. Business SMS delivers your message directly and reliably while encouraging customer & community engagement. Thanks to two-way SMS communication between you and your audience, you can increase engagement, sales and response effectiveness.

Meet people where they are with business texting.

Since the release of the iPhone, smartphone usage has increased exponentially. People “live” on their phones. Moreover, the power of the smartphone isn’t seen in just our personal lives. From Small Businesses to Corporations, Event Venues, Sales and Marketing teams, Real Estate, Property Management Companies, HOAs, Business Associations, Sports Organizations, Recreation Departments, Churches and more are using business texting solutions as a powerful tool to connect with customers, employees, community members, teammates and other targeted audiences.

98%

of smartphone users use text on a regular basis

88%

say text is the number one thing they use their phones for

94%

of organizations using business SMS would recommend business texting solutions

Texting for Business and Organizations.

Restaurants & Food Vendors

Reach Customers with Alerts, Offers, and Events
Harness the speed and ease of SMS and MMS Marketing. Immediately engage your existing list along alongside potential new customers with time sensitive VIP offers, special announcements, links to updated menus, increase social media response, reservations, unique events, happy hours specials, hiring alerts, food photos, and easily capture reviews from your patrons.

Retail and Online Sales

Connecting with your VIP Customers has never been easier.
Utilize the power of SMS and MMS for an instant response. Send promo codes, VIP only offers, clearance sale alerts, new product drops, live social sale alerts, loyalty programs, customer support, events and special holiday shopping offers such as Black Friday, Cyber Monday, Super Saturday, Labor Day, Memorial Day or Prime Day. Stand out from your competitors who are limited to email and social media.

Service Companies

Imagine reaching your customers instantly with a simple text.
Capture more website visitors and engage with them instantly. Handle customer support, integrate with your CRM, schedule estimates, service appointments or presentations, send appointment and service reminders, seasonal offers and alerts, get new referrals, and easily capture reviews.

Entertainment and Event Venues

Communicate Flawlessly with Customers and Attendees.
Explode your ticket sales with VIP pre-sale promo codes sent by SMS. Alert Attendees instantly with updates, cancellations, cross-promotions of vendors and increase upgrade sales. Handle customer care via text and promote new events. Increase your bottom line with more events and less empty seats.

Real Estate and Property Management

Increase Listings, Sales and Communication.
Capture website visitors and instantly engage them with SMS and MMS Marketing. Send new listings, recently sold, vacancy and incentive alerts. Communicate to local residents or renters on your list for emergencies, lost pets, and upcoming Copevents. Send rent or lease renewal reminders, get referrals, and more.

Corporate Departments

Convey information to your Team and Customers in a flash.
Relay important announcements, events, company milestones and holiday hours. Create customer and employee workflows, send surveys, integrate with your CRM to increase customer sales and upgrades, and close deals faster.

Professional Associations & Chambers of Commerce

Disperse Critical Information and Increase Engagement more Effectively.
Create a powerful conduit of important information to your members instantly while increasing response and engagement. Send event reminders, renewal alerts, and request sponsorships.

Municipalities

Encourage Community Engagement
Break down traditional communication barriers with business texting solutions. Use bulk texting to inform your community of potential hazards or street closures, send reminders for community events like festivals or fairs, and solicit involvement in an upcoming local initiative or election.

Parks & Recreation

Coordinate & Inform
Coordinate parks and recreation events by leveraging Tags to target the specific members involved, like soccer or baseball teams. Send mass texts to announce weather delays, field changes, game cancellations and more.

Nonprofit Organizations

Organize Volunteers & Fundraise
Coordinate volunteers quickly and easily — even while they are working an event. Communicate with beneficiaries and donors to keep them up to date on the efforts of your nonprofit organization. With a 45% engagement rate, fundraising done via text message will get more responses than a phone call.

Community Response Organizations

Connect with Information & Referral Services
Provide immediate resources to your community through automated inbound text workflows and live agent interactions via two-way SMS. In times when your community requires increased support, easily scale your contact center capacity by allowing agents to manage multiple contact interactions at the same time.

HOAs & Community Associations

Efficiently Communicate with Members
Notify HOA and Community Association members about important updates, meetings, and community happenings with bulk SMS and respond in real time to questions via two-way SMS. Send out surveys and collect answers, receive feedback and address complaints, and keep a record of communications with members via Pidj’s business texting soultions.

Religious Organizations

Stay in Touch with Your Congregation
Keep parishioners up-to-date on any updates to the services and events schedule, leveraging Tags to target messaging to the appropriate groups such as youth groups, committee members or staff distributions. Business texting solutions provide a communication channel that your congregation can use to ask questions, request content with ease and maintain privacy when necessary.

Business SMS Works

Successful email marketing campaigns boast open rates of 20% and a click-through (or engagement) rate of 3%. A successful business SMS campaign has an open rate of 98%, is read within 3 minutes and enjoys a 70% conversion rate.

97%

of companies found they communicated with consumers more efficiently after launching texting initiatives.

86%

of small businesses using SMS say it offers a higher rate of customer engagement.

70%

of the time, interactive content like MMS campaigns generate conversions.

Create connections and communicate with purpose using business SMS.

Business texting solutions allow you to engage with your customers and community in a way that works for them. Pidj.co can help you encourage meaningful conversations, receive valuable feedback and gain opportunities to keep optimizing your communication strategies.

85%

of customers prefer receiving text messages vs. phone calls or emails.

69%

of consumers across all age groups want to be able to contact a business via text.

45%

of people reply to branded text message blasts they receive.

Business Texting Made Easy

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