VSA Spotlight Award 2021 release

Press Release

Pidj.co Wins 2021 Visionary Spotlight Award for Digital Transformation

ChannelVision Magazine Recognizes Leading Business Texting Platform Provider for Overall Excellence

DENVER – November 18, 2021 – ChannelVision Magazine has recognized Pidj.co, a nationwide provider of business texting services, as a winner in the 2021 Visionary Spotlight Awards for Digital Transformation.

“We are honored to present Pidj.co with a 2021 Overall Excellence VSA for Digital Transformation,” said Beka Business Media President and CEO Berge Kaprelian. “Pidj.co was recognized for its part in contributing to enable businesses to adapt to digital-first communications, sales, marketing, zero-touch service delivery and customer care environments through the Pidj.co business text messaging platform. Congratulations to the entire team at Pidj.co on this well-earned recognition.”

Pidj.co’s business text messaging platform enables texting on existing landline, VoIP, or toll-free telephone numbers, allowing organizations of all sizes to connect with customers instantly via automated and two-way text messages on their mobile devices.

The platform automates outbound text messages, including:

Textcasts – Send a broadcast of text messages to a targeted list of contacts.
Timetexts – Automate texts to be sent at a specific time for reminders and follow-up.
Series – Schedule texts at predefined intervals to targeted contacts.

The platform also supports inbound text routing, including:

Pathways – Handle inbound messages with automated responses or actions.
Live Agent – Engage in two-way text conversations in real time.

Pidj.co’s business text messaging platform is ideal for customer notifications, promotions and live interactions, such as:

Appointment Reminders
Delivery Tracking
Customer Surveys
Marketing Drip Campaigns
Sales Inquiries
Customer Support

According to Fortune Business Insights, the global market for application-to-person SMS messaging is expected to grow from $46.81 billion in 2021 to $64.24 billion in 2028, with customer engagement and acquisition driving growth.

“Business texting is in high demand and represents a significant opportunity for our selling agents and white-label partners and the businesses they support,” said Jeff Beck, President at Pidj.co. “Texting is the future of communication, and we’re ready to help our partners and their customers leverage texting to grow their businesses.”

Text messaging has proven effective for all types of communications. Gartner’s research shows text messages have, on average, a 98 percent open rate and a 45 percent response rate – all of which are significantly higher than with traditional communications methods using voice calls, voicemail, and email.

For more information on the Pidj.co business text messaging platform, visit www.pidj.co. Go on an interactive tour that showcases some of the platform’s automated features by texting DEMO to 855-818-7435 on your mobile phone.

For more information on channel and wholesale partnerships, visit www.pidj.co/partners/.

About Pidj.co

Pidj.co empowers organizations to connect with customers and other stakeholders with real-time, personalized communications via text messaging. The company’s business text messaging platform enables automated outbound text messages to be broadcasted to a targeted list of contacts as a one-off or a scheduled series. Uniquely, the Pidj.co platform also supports inbound text routing, including automated responses or actions or two-way text conversations with live agents. The platform is ideal for customer notifications, promotions and live interactions, such as appointment reminders, delivery tracking, customer surveys, marketing drip campaigns, sales inquiries, customer support and more. The Pidj.co business texting solution is available as a retail subscription service from Pidj.co and its authorized sales partners or as a white-label platform to wholesale partners seeking a branded business texting solution. For more information, visit Pidj.co online at www.pidj.co, or text us at 855.818.7435.

Media Contact:

Khali Henderson
BuzzTheory (for Pidj.co)
khenderson@buzztheory.com
480.999.5297

“We are honored to present Pidj.co with a 2021 Overall Excellence VSA for Digital Transformation,” said Beka Business Media President and CEO Berge Kaprelian.

“Business texting is in high demand and represents a significant opportunity for our selling agents and white-label partners and the businesses they support,” said Jeff Beck, President at Pidj.co.

Pidj has been a life saver for our rec department. We save so much time with one-to-one mass texting. And we're far more effective promoting events or programs and reaching out to coaches, parents, and volunteers. The response time using Textcast is far better than email.

Pidj has been great for our city. We can stay in touch better with patrons. We love the two-way texting. If there is an issue with a program, we're able to let people know. Instead of having to look up an email or check voicemail, people see it right then and there.

Pidj is great for a small business. I'm able to set up recurring texts, mass texts, and scheduled texts. Much faster than making phone calls and more reliable than sending emails. I've never found any other texting service that comes close to what Pidj does.

We needed something like a call center system, but with text. Pidj was the only solution that did exactly what we needed. It's easy to manage on the IT end. And we can integrate with our current contact center numbers so our phone and text lines have the same number.